KyoskGo support for customers and local vendors
Find answers below or reach out — we're here to help you get the most out of the platform.
Email supportSelf-service resources
Settings
Password, profile, privacy
Refunds & cancellations
Learn how the current free launch handles refund policy
Data & Privacy
Export or delete your data
Pricing
See the current free launch pricing
Blog & guides
Setup guides for profiles, catalogs and local orders
Pricing
Compare plans and features
Vendor Dashboard
Manage your business
My Orders
View and track purchases
Frequently asked questions
Is KyoskGo free to use?+
Yes. KyoskGo is currently free at launch, so there is no paid subscription to cancel.
How do I export or delete my data?+
Go to Settings → Privacy. From there you can download a JSON export of your data or permanently delete your account. Deletion is irreversible, although some security or compliance records may be retained where required by law.
I forgot my password — how do I reset it?+
On the login page, click "Forgot password?" and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
How do I add items to my business listing?+
From the Vendor Dashboard, open your business and select Items. Use the Add Item button to create products, services, or packages, then configure price, availability, inventory, and booking slots where supported.
How do I make my business visible on the map?+
After creating your business, publish it from the Vendor Dashboard. Public discovery respects the privacy flags you set for exact location, address, phone, WhatsApp, social links, and payment instructions.
How do I contact support?+
Email [email protected]. That inbox is used for general support, privacy requests, account deletion help, and legal/privacy escalations.
How do I contact a vendor about my order?+
Order and booking details are available in your Customer Dashboard. The vendor's business page shows only the public contact details the vendor has chosen to expose. For urgent issues, use the contact details shown on your order or booking record.
How do I publish my business?+
Create your business in the Vendor Dashboard, complete the required profile fields, and publish it when you are ready. Public visibility depends on the privacy settings you choose.
How do refunds work right now?+
KyoskGo is currently free, so platform refunds are not applicable at launch. If paid features are introduced later, the Refund & Cancellation Policy will be updated first.
Still need help?
Our team aims to respond as quickly as possible on business days. For account, privacy, or legal requests, include the relevant subject in your email.
Send us an emailFor data-related requests, see our Privacy Policy and Data Processing Information.